RJ
Rob John
June 2025
Waste Wize are excellent, turn up at short notice and deal with everything easily.
Privacy Policy
Last Updated: May 2026
1. Introduction
WasteWize Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect information necessary to provide waste management services and fulfill our legal "Duty of Care" obligations. This includes:
- Identity Data: Name, business name, and job title.
- Contact Data: Billing address, collection address, email address, and telephone numbers.
- Transaction Data: Details about payments and the specific waste services purchased.
- Technical Data: IP address and usage data via cookies when you visit wastewize.co.uk.
3. How We Use Your Data
We use your personal information for:
- Service Delivery: To schedule collections and navigate to sites.
- Compliance: To issue digital Waste Transfer Notes (WTNs) required by the Environment Agency.
- Communication: To provide quotes and logistical updates regarding your collection.
4. Confidential Waste Destruction
For clients utilizing our Confidential Waste Destruction service: Materials are handled with strict chain-of-custody protocols. Data is destroyed according to BS EN 15713 standards. We do not retain the contents of any destroyed materials, and a Certificate of Destruction is issued upon completion.
5. Data Retention
We retain Waste Transfer Notes and hazardous waste records for the statutory periods required by UK law (typically 2 years for WTNs and 3 years for hazardous waste). General contact data is kept only as long as necessary for business operations.
6. Contact & Registered Office
For any questions regarding this policy or your data rights, please contact our data lead:
WasteWize Ltd
37B Euro Storage Compound, 2B Canal Way
Ladbroke Grove, W10 5AY
07929 771954